VİZYON LIFE YAPI SİSTEMLERİ TİC. LTD. ŞTİ. values the privacy and security of its users' personal data. This Privacy Policy explains, in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation, which personal data of our users we collect, the purposes for which we process this data and how we protect it.
1. PERSONAL DATA COLLECTED
The following types of personal data may be collected through our website:
a. Identity Information:
First name, last name, Turkish ID number (where requested).
b. Contact Information:
Phone number, email address and physical address.
c. Payment Information:
Credit card details and bank account details. Payment information may be processed securely through the payment infrastructure used.
d. Customer Transaction Information:
Order details, billing information and delivery addresses.
e. Technical Data:
IP address, session information, browser type and cookie data.
f. Visual and Audio Records:
Images uploaded by the user and, where applicable, audio recordings of customer service calls.
2. METHODS OF COLLECTING PERSONAL DATA
Your personal data may be collected through the following methods:
- Membership, order and contact forms on our website
- Cookies and other digital technologies
- Customer service calls
- Email and other communication channels
- Systems used during ordering and payment transactions
3. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data may be processed for the following purposes:
a. Order Processing and Delivery:
Receiving orders, processing payments, preparing products or services and carrying out delivery processes.
b. Customer Relationship Management:
Answering your questions, evaluating your complaints and requests and carrying out customer support processes.
c. Fulfillment of Legal Obligations:
Carrying out the necessary procedures under tax and commercial legislation, issuing invoices and responding to lawful requests from competent authorities.
d. Marketing and Analytics:
Where the necessary consent has been obtained, informing you about campaigns, products and services, analyzing website performance and improving the user experience.
4. RETENTION PERIOD OF PERSONAL DATA
Your personal data is retained for as long as required by the purposes of processing and within the statutory retention periods set out in the relevant legislation.
When the retention period expires or the reasons requiring the processing of personal data no longer exist, personal data is deleted, destroyed or anonymized in accordance with the legislation.
5. SHARING OF PERSONAL DATA
Your personal data may be shared with the following parties within the scope of the relevant legislation and the purposes of data processing:
a. Business Partners and Service Providers:
Shipping companies, payment service providers, technical service providers and other necessary business partners, for the purpose of completing orders and providing services.
b. Authorized Public Institutions and Organizations:
Relevant public institutions and organizations, where required to fulfill legal obligations or when lawfully requested by competent authorities.
c. Marketing and Advertising Service Providers:
Third parties from whom services are obtained for carrying out campaign, advertising and promotional activities, where the necessary explicit consent or other legal conditions are met.
6. USE OF COOKIES
Cookies may be used on our website to improve the user experience. Cookies are small data files saved on your device and may be used for the following purposes:
- Remembering session information
- Saving user preferences
- Analyzing website traffic
- Improving website performance
- Carrying out advertising and marketing activities, where permission is given
Users may limit or disable the use of cookies through their browser settings. However, disabling certain cookies may cause some features of the website not to work properly.
7. USER RIGHTS
Under Law No. 6698 on the Protection of Personal Data, data subjects have the right to:
- Learn whether their personal data is being processed
- Request information if their personal data has been processed
- Learn the purpose of processing their personal data and whether it is used in line with that purpose
- Know the third parties to whom their personal data is transferred, in Türkiye or abroad
- Request correction of their personal data if it has been processed incompletely or inaccurately
- Request the deletion or destruction of their personal data under the conditions set out in the Law
- Request that correction, deletion or destruction be notified to third parties to whom their personal data has been transferred
- Object to any outcome against them resulting from the analysis of processed data exclusively through automated systems
- Claim compensation for damages if they suffer loss due to unlawful processing of their personal data
as provided by law.
To exercise your rights, you can contact us at iletisim@trioperde.com .
8. DATA SECURITY
The necessary technical and administrative measures are taken to ensure the security of personal data. Accordingly:
- SSL certificates and secure connection technologies may be used
- The security of systems and software is ensured and necessary updates are made
- The necessary security measures are applied against unauthorized access
- Access rights to personal data are restricted
- Activities are carried out to raise employee awareness of personal data protection
9. POLICY CHANGES
VİZYON LIFE YAPI SİSTEMLERİ TİC. LTD. ŞTİ. may make changes to this Privacy Policy when necessary.
The updated policy takes effect from the date it is published on the website.
10. CONTACT INFORMATION
You can contact us with any questions or requests regarding your personal data:
Company Name: VİZYON LIFE YAPI SİSTEMLERİ TİC. LTD. ŞTİ.
Address: Adalet Mah. Manas Bulv. No:47/B K:26 D:2601 Folkart Towers A Kule 35530 Bayraklı İzmir, Türkiye
Phone: +90 552 505 73 50
Email: iletisim@trioperde.com
This Privacy Policy was last updated on 13.08.2026 and applies to all users of our website.